Get in Touch With Us

Got a question about a listing, spotted something that needs updating, or want to suggest a brand for us to look at? This page covers how to reach the team behind Non Gamstop Casinos and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable channel for getting a proper answer. Send your message to [email protected] and a member of the team will read it and reply personally — we don't rely on automated responses to close out enquiries. Most messages are answered within two working days, though it can take a little longer if we're mid-way through updating our reviews or checking a new operator.

A quick summary of what your message is about — a review query, a correction, general feedback — helps us route it to the right person and get back to you faster.

What You Can Get in Touch About

• Questions about a specific brand or offer — If you want more detail on how a welcome offer works, what payment methods a site accepts, or anything else covered on our best non GamStop casinos page, ask and we'll clarify.
• Corrections — Bonus terms, wagering requirements and rating criteria change often at these operators. If something looks out of date, tell us and we'll check it.
• Suggestions for new listings — New non GamStop casinos appear regularly. If you've come across one worth researching, let us know.
• Site feedback — Ideas for content you'd like to see, or issues with how the site works, are always welcome.
• Support and safer-gambling queries — If you or someone you know is dealing with GamStop, self-exclusion, or wants to understand how UK regulation and consumer protection apply to sites outside that scheme, mention this in your message and we'll point you towards the right information.

What We Can and Can't Help With

We can answer questions about how we assess and rank operators, explain the difference between UK-facing sites and those licensed elsewhere, and help you understand bonus terms or payment options in general terms. We are an independent information resource, not a customer support desk for any individual casino — for account issues, deposits, withdrawals or bonus disputes, you'll need to contact the operator's own support team directly, since that's a decision or dispute they alone can resolve.

We also aren't able to give personal financial or legal advice. If you're weighing up whether to gamble at all, or whether a self-exclusion scheme is right for you, that's a decision for you and, where relevant, a qualified support service — not something we can decide on your behalf.

Response Times and What Happens Next

1. Your message reaches our inbox and is logged by category.
2. A team member reviews it and, if it involves a fact-check, cross-references it against our current research on the relevant brand or topic.
3. You receive a reply from a real person — not a template — usually within two working days.
4. If your enquiry needs more digging (for example, a licensing question or a correction to a comparison table), we'll follow up once it's confirmed rather than guess in the first reply.

Keeping Our Content Reliable

Our reviews and rankings, including those on the best non GamStop casinos page, are updated as operators change their offers or terms. Reader input is part of how we catch things that need revisiting, so if you've had an experience — good or bad — that relates to something we've published, we genuinely want to hear about it. Nothing you send changes how we rank a brand; it simply helps us keep the information accurate.

Thanks for taking the time to read this far. We aim to make contacting us straightforward, and we look forward to your message.

18+. This site is for informational purposes and does not provide financial or gambling advice.